BANDS Financial Limited ("BANDS"), with a place of business at Unit 1007, Level 10, Cyberport 1, 100 Cyberport Road, Pokfulam, Hong Kong ("we", "us" and "our"), operate the website www.bands.financial ("Website") and other brokerage or ancillary services, applications and APIs ("Services"). BANDS acts as the Controller and is therefore responsible for your personal data.
Our Website uses cookies and other tools to help distinguish you from other users of the Website. This helps us provide you with a better experience when using the Services and improve the Services. This policy is designed to explain how we use the personal data we collect from you when you use our Website or Services and assist you in making informed decisions when using our Services. This privacy policy should also be read in conjunction with our cookie policy.
Personal data is any information which is related to an identified or identifiable natural person.
Data subjects are identifiable if they can be directly or indirectly identified, especially by reference to an identifier such as a name, an identification number, location data, an online identifier or one of several special characteristics, which expresses the physical, physiological, genetic, mental, commercial, cultural or social identity of these natural persons. This may also include all data which is or can be assigned to a person in any kind of way, such as the telephone, credit card or personnel numbers of a person, account data, appearance, customer number or address information.
We may collect the following personal data depending on the relationship between you and BANDS and which of our Services you use:
You directly provide us with most of the personal data we collect. We collect and process personal data when:
We may collect and process personal data from the following people:
We primarily collect and process personal data where this is necessary for the provision of Services to our clients, carrying out our contractual duties and exercising our contractual rights and obligations and to comply with our legal and regulatory obligations.
We or a third party have legitimate interests in carrying on, managing and administering our respective businesses effectively and properly and in connection with those interests processing your personal data. Your data will not be processed on this basis if our or a third party's interests are overridden by your own interests, rights and freedoms.
We may also process your personal data when you have given your specific consent in cases where this is necessary.
In rare cases, we may also process your personal data in emergency situations where we cannot acquire consent or use another legal basis and are required to use your data or if it is in the public interest, such as in cases affecting the rights, health, or finances of the public at large.
We primarily store your personal data in the Hong Kong Special Administrative Region ("HKSAR"). However, BANDS is a globally active commodities broker. We may transfer your personal data abroad in connection with the provision of Services to you. This may include countries or territories outside the HKSAR, UK and European Economic Area.
We take appropriate technical and organisational measures to keep your personal data secure in accordance with our internal policies and procedures covering the storage, disclosure of and access to personal data. This personal data may be kept on our systems or in paper files. Our employees respect your privacy and are required to safeguard your personal data pursuant to the terms of their employment contracts with BANDS.
We may share your personal data with third parties for the sole purpose of providing our Services to you. When we share your personal data with vendors or otherwise, we use reasonable endeavours to ensure those third parties only use this personal data for the specific purposes for which it is provided to them, as consistent with this policy.
We may share your personal data in the following cases:
In any other case, we will only disclose your personal data upon your request or with your permission, when required by applicable law or regulation or judicial or official request, or when required to investigate actual or suspected fraudulent or criminal activities.
Subject to certain legal conditions, you may:
To exercise any of your rights, please email us.
We may occasionally send you information about market news, new products or services of ours that we think may be relevant to you.
You have the right to opt out of our marketing communications at any time and stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us.
Our Website contains links to other websites. Our privacy policy applies only to our Website, so if you click on a link to another website, you should read their privacy and cookie policies first.
We keep our privacy and cookie policies under regular review and place any updates on this web page.
If you have any questions or concerns about our privacy or cookie policies, the data we hold on you, or you would like to exercise one of your data protection rights, please email us at info@bands.financial.
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Office of the Privacy Commissioner for Personal Data or your local equivalent authority.
Updated in April 2024